The client's review
How a client leaves a review after a closed order: the e-mail, rating, comment, anonymity.
When the service closes an order, the client receives an e-mail asking to rate the work. The review is left through the link in the e-mail — no need to sign in to the account.
Leaving a review
- Open the link from the e-mail. It is single-use and valid for 30 days.
- Rate from 1 to 5 stars.
- Optionally write a comment: what was good, what could be better.
- Choose the signature: with a name ("Ivan P.") or "Publish anonymously".
- Send. It cannot be changed or sent twice.
Where the review appears
- On the company's public page and in the catalogue — with the chosen signature, next to the average rating.
- In the service's dashboard — with the full name, the car and the order: staff always know which job it is about, even for an anonymous review.