pitly.Knowledge base
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Using the knowledge base

Where the knowledge base opens, how to search it and which languages it is available in.

The knowledge base is this site. Instructions for every part of the product with real screenshots of the dashboard and the client account.

Where to open it

  • In the dashboard — the "Help — knowledge base" link in the header and the "Knowledge base" button in the "Support" section.
  • On pitly.eu — the link in the footer.
  • Directly — at the knowledge base address; article links can be sent to colleagues and clients.
  • The table of contents on the left — sections in working order: from registration to GDPR and the FAQ.
  • Search in the header (the / key or Ctrl+K) matches article titles and the headings inside them.
  • At the bottom of every article — "Previous" and "Next" in reading order; on the right — the article's outline.

Languages

The knowledge base is in six languages: Russian, English, Estonian, Latvian, Lithuanian and Finnish — both the interface and the articles. If an article has not been translated into your language yet, it opens in English with a "translation in progress" notice. The language switches in the header and is remembered for the browser.

Screenshots

Every screenshot was taken in a demo company: the names, cars and orders on them are made up. Your screen may differ by role (a master sees less) and by plan.