Paying for the subscription

The subscription is taken out and changed by the company owner in the "Plan" section. Payment happens on the payment provider's page — Pitly does not store card data.

Subscribing

1. In the "Plan" section pick a plan and press "Subscribe".
2. Choose the billing period — monthly or yearly (20 % off) — and the payer's country: the VAT rate depends on it. Enter the VAT number if you have one.
3. Press "Go to payment" — the provider's page opens. After paying you return to the dashboard; the subscription starts when the provider confirms the payment (usually at once).

If you close the payment page, nothing changes: no subscription is created, no money is taken, and the entered country and VAT number are kept.

Changing the plan

"Change plan" in the plan catalogue. Moving up applies immediately; moving down applies the new limits from the next period — for what happens to the excess see Plans.

Number of branches

Starter and Pro count branches: adding a branch shows "From the next period: N × price = total" and changes the invoice from the next period.

Cancelling and resuming

"Cancel subscription" — the paid time runs to the end of the period, and until then it can be "Resumed". After the period ends the company enters "Subscription not active": the data stays, paid actions and online booking are unavailable, the company is out of the catalogue.

If a payment fails, access is kept while the provider retries the charge; the home page shows a warning.